Managing Director, Gaetan Desclée
Results driven leader with strong entrepreneurial, people management, operational and analytical skills.
More than 15 successful years in the service industry dealing with governmental and private sectors. Experienced in international and multicultural environments
General Manager, France and Switzerland, Arnaud Laure
Arnaud joined Serco in 1999 as deputy contract manager on one of the largest Industrial Support contract for CERN, the European Particle Physics Laboratory, near Geneva. Between 2001 and 2007, he became responsible for all Serco operations on the CERN sites and then in France.
Based in London from April 2007 to August 2008, Arnaud has been Contract Director of a Pan European Facilities Management contract for a major North American bank in Europe.
Back in France since September 2008, Arnaud is the France Operations Director mainly for Serco operations at CERN, in Paris and French Guiana.
General Manager, Germany, Nathalie Rooth
Nathalie has nearly 20 years of experience in technology (spanning from IT to application services) and in senior delivery and functional roles. Nathalie has joined us from DXC (formerly HP).
She brings a breadth of experience ranging from delivery excellence, to large international account management. Nathalie has led a number of cross organizational and complex programmes on best- shoring and innovation lifecycle management.
Nathalie is focused on driving positive change and influencing teams to strive for operational excellence and high customer satisfaction.
Nathalie has considerable multinational experience so she feels at home working with Serco (headquartered in the UK but with offices across Europe whilst also being Swedish and living in Germany!).
Thanks to her ability to successfully manage large, complex and international projects, and maintain and develop close relationships with clients, starting from October 2017, Nathalie has been appointed Operations Director for Germany, Serco Services GmbH.
General Manager, Italy, Roberto Mulatti
Roberto has spent most of his professional life in IBM, where he developed his career across several sectors. He has a broad expertise in IT software and services industry, over than Public & Government, Consumer Electronics, Travel & Transportation, Consumer Packaged Goods & Retails, Banking and Insurances, Energy & Utilities.
Roberto has successfully led a number of business areas and people, he has achieved significant results in new business start-ups, merger of products, and contracts sales growth.
Roberto joins Serco on the 1st November 2017 at an exciting time, where the strategy of the business is evolving and there are substantial opportunities aligned to our capability in the market place.